Offering big business solutions with a small business touch!

3rd Quarter 2015 

Managing Directors Report - NSA Meets in Anaheim

The member companies of the National Security Alliance recently met for their annual meeting in conjunction with the ASIS International Annual Seminar & Exhibits in Anaheim, CA. Two new prospective members delivered presentations to the members for consideration of being accepted as members of the Alliance. All present were impressed by the presentations and both companies were unanimously accepted into membership. Please join us in welcoming Mr. Manny Gomez, MG Security Services, New York, NY and Mr. John Kozak, SSC Inc, Shelton, Connecticut as our newest members.  This brings the number of NSA member companies to sixteen.

We had a changing of the guard as it relates to the Chair of the Executive Committee. Ms. Kim Matich, Anderson Security Agency, MA passed the leadership baton to Mr. Vic Evans, Advantage Security, Denver, Colorado who will serve as the EC Chair for the coming year. Mr. David Beeler, Guardian Guards, Southfield, Michigan was elected to serve on the EC for a 5-year term. The next owners meeting will be held in San Diego, CA on February 25, 26, 2015 and will be hosted by Mr. Ben Cordova, Guard Management, Inc. (Pictured above are Gary Kuty, Kim Matich and Vic Evans).

Sunstates Security Joins Fight Against Child Abduction & Exploitation

Raleigh, N.C. August 06, 2015 -- Sunstates Security has partnered with the National Center for Missing and Exploited Children (NCMEC) to educate security employees on their role in family safety. The Raleigh, N.C. firm is the first private security services company to incorporate the NCMEC presentation, “Missing & Exploited Children: What Security Professionals Need to Know,” in its online training system.

Sunstates President Glenn Burrell, CPP, and CEO Kathryn Burrell met with NCMEC representatives last February at a National Association of Security Companies (NASCO) seminar. “We were impressed with the organization, its training program and the urgency of its mission,” said Glenn Burrell. “We are honored to have been selected as the nation’s first security services program to have access to the program.”

Matt Smolecki, CPP, Corporate Training & Safety Manager for Sunstates, commended the NCMEC on the high quality of the educational module. “It effectively emphasizes the importance of security personnel to be observant and inquisitive,” he said. “We are one of the few industries that routinely interrupts, interferes with, and inconveniences others. This training offers hard-hitting, personal justification to observe, detect and report, while following one’s gut instinct.”

The NCMEC module went live on the Sunstates Learning Management System in July 2015. Since then, 40% of the firm’s employees have voluntarily completed the training. “Many have commented on how the program has educated them on such a serious issue and provided specific guidance on key observation skills,” said Glenn Burrell.

Even though the NCMEC has only recently launched the program for private security personnel, the organization reports that it has already learned of success stories as a result of the training.

Established in 1984, the NCMEC is the leading U.S. nonprofit organization working with law enforcement, families, and the professionals who serve them on issues related to missing and sexually exploited children.

Sunstates Security Promotes Key Managers and Expands Operations

Double-digit organic growth fuels new career opportunities

Raleigh, N.C. August 04, 2015 -- Commitment to customer service and employee success continues to drive double-digit, organic growth at Sunstates Security. Sustained growth of 30% during the past four years has created several opportunities:

Rob Boyd has been promoted to Regional Manager, overseeing western North Carolina, South Carolina, Georgia and Kansas. Since joining Sunstates in 2013 as Operations Manager in Charlotte, N.C., Boyd has excelled, with his performance as Branch Manager driving his latest advancement. Rob served in the U.S. Air Force as a military policeman, holding several security positions during his 20-year military career.

Bill Seneck has been named Branch Manager of the Nashville office. Previously serving as Operations Manager in Charlotte, N.C., Seneck now manages administration and day-to-day functions in Tennessee, Kentucky and Indiana. He has more than a decade of industry experience serving a wide range of sectors—from financial and healthcare institutions to manufacturing facilities and universities. Seneck served in the U.S. Air Force and retired from a law enforcement career in California.

In addition, Sunstates Security has recently filled two new roles, both created to meet the needs of the firm’s expanding client base:

Patrick Faulkner is the new Atlanta Branch Manager of Sunstates, following two decades of military and law enforcement experience. He will oversee daily operations in Georgia. During his tenure in the U.S. Air Force, Faulkner’s assignments included service as a “classified courier,” responsible for classified military documents and codes.

Timothy Twohig joins Sunstates as Regional Manager, responsible for expanding operations in New Mexico and Texas. A retired member of the U.S. Marine Corps, he brings more than 25 years of experience managing personnel in large and small organizations, with special expertise in human resources and customer relations. He also offers proven expertise in both operations and business development with a national security services provider.

“We are pleased to reward the efforts of exceptional managers and to welcome new leadership talent to Sunstates,” says President Glenn Burrell, who founded Sunstates Security after serving 20 years in Scotland Yard. “We look forward to the contributions of each of these individuals in their new roles.”

Guardian Guard Services Certified as a U.S. Government Prime Vendor

After working through a rather detailed process and providing comprehensive documentation, Guardian Guard Services, Inc. has been approved, registered, listed and certified as a U.S. Government prime vendor and sub-contractor.( For a complete list of agency procurement offices contact Guardian Guard Services) We look forward to increasing our Government contracts with these certifications and approvals.

Guardian Guard Services continues to grow our health care / hospice security escort client base with the addition of 2 home health agencies. Most additions to this market have been contracts for as needed service. Guardian expects that as the home health service industry grows our prescheduled full time security escort business will follow. In other industry and residential service areas we’ve added 16 new accounts with nearly 1900 hours per week in the 2nd and 3rd quarters of 2015.

Martin Chouinard has been promoted to Business Development Manager effective July 27, 2015. Marty joined Guardian in January 2009 as a Business Development Specialist. He has an extensive sales and management background, having worked as an Associate Broker selling residential real estate for 20 years and as Director of Sales and Marketing at a worldwide chauffer transportation company just prior to joining the Guardian team. In his new role Marty will be responsible for developing and maintaining the division direct mail marketing, assisting in selection of new sales team members and providing orientation, training and development of the business development staff.

Alert - Review Employment Practices

From Jeff Kirby, Chairman & Founder, Puget Sound Security est 1981.

Be on the alert for the new age of employees taking jobs in order to only set up the employer for shakedown monies in a discrimination or other wrong doings court allegation.

Checking court records now in each county/city the person has lived is a "must" if you have the ability as we do in Washington State, have a sign off which grants the employer access to all employers reporting wages to match against the job applications.

Always make binding arbitration a part of your employment contract. This can cut to the chase and save the major court prep costs which can easily run $40-80,000. Many are now adding EPL coverage to their insurance policies ( Employer Practices Liability) policies can begin between $10-15,000 and carry a heavy deductible of 25k and cap rates vary. Many times one never knows of any allegations until the person has already quit, then you get served.

Keeping copious notes in every conversation to the employee file is a standard practice for us all. Its a step, along with clear scheduled tracking and regular (at least quarterly) employee performance evaluations now has even more emphasis to help put these things down or expose them while developing. Laws vary state to state, yet many go straight to federal standards with their goal of simply getting some buy off monies. Take caution, many friends are made among coworkers thus once an individual is given go-away money, no signed paper can prevent them from bragging to their then previous coworkers hence initiating a new flurry of actions.

Like the old saying, the only thing in life that never changes is the fact things always change. As you know its a totally different workforce out there today than even 20 years ago... Might be time to review your application questions too if not recently done to assure you are not asking forbidden questions on your web or written processes. Many use a two even three stage application process for the questions you can ask vary greatly both before and after a job offer has been made. Many are now seeking regular updates from their favorite employment practices counsel. Some insurance companies also offer these reviews free of charge for the asking to also include reviewing the codicils one may be putting into their client contracts.

Member Companies

Advantage Security, Inc.
13693 East Iliff Avenue, Suite 200
Aurora, CO 80014-1367
(303) 755-4407

Anderson Security Agency, LTD
2555 W. Morningside Drive
Phoenix, AZ 85023
(602) 331-7000

ASAP Secured, Inc.
8160 Parkhill Drive
Milton, ON, L9T 5V7
(905) 875-3764

Executive Security Systems
1100 N. Bowser
Richardson, TX 75081
(972) 480-0101

GMI Guard Management
8001 Vickers Street
San Diego, CA 92111

Guardian Guard Services
18000 W. Eight Mile Road
Southfield, Michigan 48075
(248) 233-1430

King Security
1458 Howard Street
San Francisco, CA 94103
(415) 556-5464

MG Security Services LLC
133 West 25th Street
Suite 8W
New York, NY 10001
(212) 242-6477

Peak Security
3465 West 1500 South
Salt Lake City, UT 84104
(385) 234-5400

Per Mar Security Services
1910 E Kimberly Road
Davenport, Iowa 52807
(800) 473-7627

Puget Sound Security
13417 NE 20th St., Suite 200
Bellevue, WA 98005
(425) 454-5011

RSIG Security
1290 Worcester Road
Framingham, MA 01702
(508) 881-3023

Security America
3412 Chesterfield Ave.
Charleston, WV 25304
(888) 832-6732

SSC, Inc.
25 Controls Drive
Shelton, CT 06484
(203) 925-6140

Sunstates Security, LLC
801 Corporate Center Drive,
Suite 110
Raleigh, NC 27607
(919) 398-6445

Vinson Guard Service
955 Howard Avenue
New Orleans, LA 70113
(800) 228-3801


Advantage Security Inc, Excellence in Action

On July 21st, ASI patrol officer Debra Nicholas at the Market Center site in Colorado Springs stopped a shoplifter and helped recover several items. The store manager was impressed and extremely grateful for Officer Nicholas’ efforts and recognized her with a certificate and letter of appreciation.

Congratulations to Debra on being recognized for her commitment to excellence.